Return, Refund and Cancellation Policy
At Pods Of The World, we want you to be completely satisfied with your purchase. This policy outlines our return, refund, and cancellation procedures.
Cancellation Policy
Timeframe: You may cancel your order within 12 hours of placing it on the same day.
How to Cancel: To cancel an order, please contact us immediately using the contact information provided below.
Subscription Orders: Please note that subscription charges cannot be cancelled or refunded once processed.
Return Policy
Eligible Returns: We accept returns only for products with manufacturing defects.
Return Timeframe: You must notify us of any manufacturing defects within 7 days of receiving your product.
Return Process: If your product has a manufacturing defect, please contact us with photos and details of the defect. Once approved, we will provide you with return shipping instructions.
Return Shipping Address: The return address will be provided to you once your return is approved. Please do not send products back without prior authorization.
Return Shipping Costs: For defective products, we will cover the return shipping costs. You will receive a prepaid return label or shipping reimbursement.
Refund Policy
Refund Method: All approved refunds will be processed through the original payment method (PayU Biz or Razorpay) used at the time of purchase.
Refund Timeframe: Refunds will be processed within 48-72 hours of receiving and inspecting the returned product. Please note that depending on your location and payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
Replacement Option: For defective products, we offer a replacement of the same product within 7 days of receiving the returned item.
Non-Returnable Items
The following items cannot be returned or refunded:
- Products without manufacturing defects
- Subscription charges
- Products returned without prior authorization
Contact Information
If you have any questions about returns, refunds, or cancellations, or if you need to initiate a return, please contact us:
Email: hello@podsoftheworld.in
Phone: +91 9354601310
Address: 84 Bharat Nagar, New Delhi 110025, India
Please allow up to 48 hours for us to respond to your inquiry. If you do not receive a refund within the stated timeframe, please contact us using the information above.
Definitions
Buyer: A user of the website www.podsoftheworld.in who places an order for products or services.
Order: A binding purchase order placed by a Buyer through the website for supply of products or services.
Website: Refers to www.podsoftheworld.in and all associated pages.
Last updated: January 27, 2026